FREQUENTLY ASKED QUESTIONS

Q: What countries do you ship to?

A: We ship to the United States, Canada and the United Kingdom. Orders shipped to the USA and Canada are based on packaging dimensions and weight. Orders shipped outside of the USA and Canada are flat rate shipping. Please contact us for custom pricing outside of the USA, Canada and the United Kingdom. *International orders may be subject to additional customs fees or import taxes , which are the responsibility of the purchaser.

Q: What carriers do you use to ship?

A: Shipping carriers vary by artist and location. Please contact us for specific information.

Q: How long does it take to receive my order?

A: The timeline can vary depending on an artwork’s location, size and type. Most works arrive within 2-6 weeks of payment. Tracking is provided upon shipment. 

Q: If I purchase more than one print how is the shipping calculated?

A: Orders placed by a single artist are charged shipping on the largest print size ordered. Orders placed by multiple artists are charged for each print, since they are being shipped from different locations.

Q. Do you offer custom framing?

A. Please contact us with details of your specific request.

Q: What is your return policy?

A: If you've changed your mind about an order, you can request a cancellation within 24 hours of order confirmation. Note that after this 24 hour period, the sale is considered final. To request a cancellation, please contact us with your reason for cancellation.

Outside of USA, Canada and the United Kingdom contact for shipping rates.

Shipping: Our artists are experts in securely packing and sending your work. Shipping is listed on the artwork page or calculated at checkout. If shipping is not available for your country, contact us for a custom quote. The timeline can vary depending on an artwork’s location, size and type. Most works arrive within 2-6 weeks of payment. Tracking is provided upon shipment.  **International orders may be subject to additional customs fees or import taxes , which are the responsibility of the purchaser.

Returns: If you've changed your mind about an order, you can request a cancellation within 24 hours of order confirmation. Note that after this 24 hour period, the sale is considered final. To request a cancellation, please contact us with your reason for cancellation.

ALL PHOTOGRAPHS APPEARING ON THE MF GALLERY WEBSITE ARE COPYRIGHTED AND PROTECTED UNDER INTERNATIONAL COPYRIGHT LAWS. THE IMAGES MAY NOT BE REPRODUCED IN ANY FORM, STORED, OR MANIPULATED WITHOUT PRIOR WRITTEN PERMISSION FROM THE MF GALLERY AND THE COPYRIGHT HOLDER(S).