Privacy Policy

Effective Date: October 6, 2026

At The MF Gallery, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase artwork.

1. Information We Collect

When you browse our site, subscribe to our communications, or place an order, we may collect the following information:

  • Personal & Contact Details: Your name, email address, phone number, billing address, and shipping address.

  • Payment Data: Payment transaction details. (Note: All payment processing is securely handled through our third-party payment gateways like Stripe/PayPal. The MF Gallery does not store or have direct access to your credit card numbers.)

  • Device & Usage Data: Information automatically gathered through cookies and web analytics, such as your IP address, browser type, device type, and pages visited.

2. How We Use Your Information

We use your personal data strictly for legitimate business purposes, including to:

  • Fulfill, ship, and insure your artwork orders.

  • Communicate with you regarding order confirmations, shipping updates, or customer service inquiries.

  • Process cancellations, replacements, or custom framing requests.

  • Send newsletter updates or announcements (such as The MF/FM Frequency on Substack) if you have opted in.

  • Improve website functionality, security, and overall customer experience.

3. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties. We only share data with trusted service providers to the extent necessary to run our business, including:

  • Fulfillment & Shipping: Sharing recipient details with our photographers/artists, printing labs, and shipping carriers (e.g., FedEx, UPS, DHL) to deliver your orders directly from studios.

  • Payment Processors: Securely processing checkout transactions.

  • Website Infrastructure & Analytics: Platform tools (Squarespace, Google Analytics) used to maintain and analyze website performance.

4. Cookies & Tracking Technologies

We use essential cookies and standard tracking technologies to enhance your shopping experience, remember cart contents, and analyze site traffic. You can adjust or disable cookies through your web browser settings at any time, though doing so may affect certain features on our site.

5. Data Security & Storage

We take reasonable technical and organizational precautions to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfers & Duties

Because we ship to the United States, Canada, and the United Kingdom, your information may be transferred across borders to complete payment, custom clearances, and international delivery.

7. Your Data Rights & Contact Information

Depending on your location, you may have the right to access, update, or request the deletion of the personal data we hold about you.

For any privacy-related questions or requests, please contact us at: